At Caledonia

Josephine and her team were friendly, helpful and attentive. The breakfast was spot on with plenty of tea and coffee to wash it down. The beds were very comfy and the extras, such as USB sockets right next to the bed where you can charge your watch/phone etc. addded a big bonus for extra convenience. The bathroom was clean and tidy and all of the tea/coffee facilities in the room were topped up every day. The lift was also an added plus especially when moving lots of bags and cases on check-in and departure. We had a lovely stay visiting family and managed to get in some sightseeing too.

The location on the Promenade is great - a 25 minute walk from the ferry. Buses go up the Promenade about every 10 minutes. Unfortunately it was cold and raining the day I arrived, but the heat was on in my room and I had the option of a second heater if I wasn't warm enough. The room had one good-sized window, and the very clean bathroom had its own window. The sea view from the room was wonderful. The full english breakfast was excellent. The poached egg was perfectly cooked. Additionally there was fresh fuit, cereal, juice and yogurt. I also liked having an electric kettle in the room and a generous supply of tea bags and milk. The staff were friendly and responsive if you needed anything.

The hotel is typical for the seaside location but it has been upgraded very significantly. The rooms are smallish, but well apointed and the en-suite is comfortable. The staff is young and very pleasant, and happy to go beyond the expected. The breakfast is generous, but could be a bit more adventurous. Everything is freshly cooked though. The computer room / guests' lounge is useful. The view from the breakfast onto the promenade and the horse tram is lovely.

The staff were very friendly helpful and efficient. The breakfast was enjoyable. My room was quiet. The shower was good. My bed was comfortable. The TV was of good quality. The lift was a great bonus in this type of building. I could walk to Derby Castle railway station in about 10 minutes or get the bus or horse tram.

The property overlooks the sea, yet there's often parking right outside the entrance on Queen's Promenade for those exploring the island by car. Douglas's lively center is within walking distance, and there are local mini-markets and restaurants nearby. The room was incredibly comfortable and quiet as requested. The breakfast was excellent, prepared fresh to order. The hosts were very friendly. I had a wonderful stay and would definitely return if I'm lucky enough to visit the Isle of Man again.